Your privacy is as important to Incom as it is to you.
As part of the normal operation of our business we may collect information about you. This Privacy Policy describes the information we may collect about you and what may happen to that information. Generally, any joint venture partners operate under similar privacy practices as described in this Privacy Policy and, subject to the requirements of applicable law we strive to provide a consistent set of privacy practices throughout the Incom trading community.
By using our service, you expressly consent to our use and disclosure of your personally identifiable information as described in this Privacy Policy.
Information we collect
Our goal in collecting personal information from you is to provide you with a smooth, efficient, and customized experience while using our services. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience easier and quicker.
We may track certain information about you based upon your behaviour on our site. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand and serve our users. This information may be compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address (normally dynamically allocated by your ISP).
In addition, we may use cookies on certain pages of our site. We may also offer certain features that are only available through the use of a cookie. Cookies can also help us provide information that is targeted to your interests. Cookies are stored on your hard drive, not on our site. Most cookies are "session cookies," meaning that they are automatically deleted at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our site.
If you purchase from us, we collect some additional information, including your address, credit card number and credit card expiration date.
If you choose to post messages in our message areas or send feedback to us, we will collect such information about you as you choose to disclose. If you send us personal correspondence, such as e-mails or letters, we may collect such information into a file specific to you.
Use of your information
We may use information about you to improve our marketing and promotional efforts, to statistically analyse site usage, to improve our content and product offerings and to customize our site's content, layout, and services. We believe these uses allow us to improve our site and better tailor it to meet our users' needs.
We may also use your information to deliver information to you that, in some cases, are targeted to your interests, such as targeted banners, new services and promotions. By using our service you expressly agree to receive this information. You can remove your name from any mailing list by replying to any e-mail with the word 'unsubscribe' in the subject line.
We use your email address, your mailing address, and phone number to contact you regarding administrative notices, new product offerings, and communications relevant to your use of the Site.
We use information in the file we maintain about you, and other information we obtain from your current and past activities on the Site, to resolve disputes, and troubleshoot problems. At times, we may look across multiple users to identify problems or resolve disputes.
Disclosure of your information
We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications would remain private.
We do not sell or rent any personally identifiable information about you to any third party. The following describes some of the ways that your personally identifiable information may be disclosed.
Advertisers. We may aggregate personally identifiable information and disclose such information in aggregate to advertisers and for other marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to personally identify you. Certain information, such as any login, credit card number, and bank account number, are not disclosed to anyone (subject to law).
Legal Requests. Incom cooperates with law enforcement inquires and other third parties to enforce laws, intellectual property and other rights. Therefore, intellectual property and other rights owners, and local, state, federal and international law enforcement can request and may receive your personally identifiable information.
Incom Subsidiaries, Resellers and Joint Ventures. We may share some of our data, including personally identifiable information about you, with our subsidiaries, resellers and joint ventures that are committed to serving your trading needs throughout the world. To the extent that these entities are getting access to your information, they will treat it at least as protectively as they treat information they obtain from their other users. We require our subsidiaries, resellers and joint ventures to follow privacy practices no less protective of all users than our practices described in this document.
Reviewing and changing your personally identifiable information
If you believe we have incorrect information relating to you, please send an email requesting that the information be corrected, or deleted. Upon your request, we will remove your credit card information from our databases. To make these requests, contact us or use the feedback form. Credit Card information will be removed after one billing cycle of your last financial transaction with Incom unless your account is in dispute, in which case your information will be kept on file until the dispute is resolved.
We will retain in our files information you have requested to remove in some circumstances, such as to resolve disputes, and troubleshoot problems. Further, such prior information is never completely removed from our databases due to technical constraints and the fact that we back up our systems. Therefore, you should not expect that all of your personally identifiable information would be completely removed from our databases in response to your requests.
Other information collectors
Except as otherwise expressly discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties or other sites throughout the Internet, different rules may apply to their use or disclosure of the personal information you disclose to them. To the extent that we use third party advertisers, they adhere to their own privacy customs and policies. Since Incom does not control the privacy policies of third parties, you are subject to the privacy customs and policies of that third party. We encourage you to ask questions before you disclose your personal information to others.
Security
Although "perfect security" does not exist on the Internet, Incom uses industry standard efforts to safeguard all confidential information, and especially the confidentiality of your personal identifiable information.